For help with any application published by Cogito Mutual Pte. Ltd., write to [email protected]. Every message is read by a person and answered within 2 business days. Business days are Monday to Friday, excluding Singapore public holidays.
Email is our support channel. There is no contact form on this site and no phone line. Writing to the address above reaches the same team whether your question is a bug report, a billing question, or a request about your data.
The more of this you can give us, the faster we can resolve the issue:
Please do not send passwords, one-time codes, or full payment card numbers. We will never ask you for them.
To request access to the personal data we hold about you, to have it corrected, or to have it deleted, write to [email protected]. Tell us which application the request concerns and the email address or account identifier you used, so we can locate your records. We may need to verify your identity before acting on a request.
Where an application supports user accounts, deletion of your account and its associated personal data can be requested through this same channel. Verified deletion requests are actioned within 30 days, except where we are required by law to retain certain records.
Our privacy policy sets out what we collect, why, how long we keep it, and the rights available to you under Singapore's Personal Data Protection Act.
Support and privacy information specific to each published application is provided with that application and on this site once the application is released. Until then, [email protected] is the correct address for any question about our software.
Cogito Mutual Pte. Ltd. · UEN 202328729M · Registered in Singapore.
Our registered office address in Singapore is available on request by writing to [email protected], and is on public record with ACRA.